Quality control

Quality & complaints

Review cleans, manage issues and complaints, dispatch free re-cleans, and track cleaner performance.

Open
Awaiting triage
Investigating
In progress
Re-clean scheduled
Remediation booked
Resolved
Closed out

Proactive anomaly detection

Deterministic rules over recent completed cleans surface short visits, skipped required items, photo gaps, missing geolocation and rising issue rates. Run a sweep to notify the team of anything new.
High severity
Needs attention
Medium
Worth reviewing
Total
Last 30 days
SeverityRuleWhereDetailWhen